Shipping Policy
This policy clearly outlines the processing times and details surrounding the “Fast Shipping” commitment.
🚚 Novacare Shipping & Delivery Policy
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We are committed to delivering your essential medications and health supplies quickly and reliably.
Order Type | Processing Time (Before Shipping) | Delivery Options |
OTC Only | 24 Hours | Standard (3–5 days), Expedited (2–3 days), Fast Shipping (1–2 days) |
Prescriptions | 1 Business Day (Pharmacist Verification Required) | Standard (3–5 days), Expedited (2–3 days), Fast Shipping (1–2 days) |
Fast Shipping Guarantee: Orders placed with our Fast Shipping option are prioritized and dispatched for delivery within 1-2 business days after the processing time is complete (which includes pharmacist review for prescription items).
Verification Holds: Please note that prescription orders may be slightly delayed if our Novacare pharmacists encounter difficulty verifying the prescription with your doctor. We will notify you immediately if any holds occur.
Shipping Costs: Shipping charges are calculated based on your order total, delivery location, and the speed selected at checkout.
Tracking: Every order receives a tracking number emailed to you once the package leaves our facility, allowing you to monitor its progress until it reaches your door.